Payment Policy

Payment Policy – Jane London

At Jane London, our goal is to make the payment process simple, secure, and accessible for all our customers. Below, you will find our complete payment policy.

💳 Available Payment Methods

We offer several reliable payment methods.
Please note that the options available may vary depending on your country.
It is the customer’s responsibility to verify which payment methods are accessible in their region.

Examples of available payment options include:

  • Apple Pay

  • Credit Cards (Visa, Mastercard)

  • American Express

  • Bancontact (for Belgian customers)

The payment options compatible with your country will automatically appear at checkout.

🔒 Payment Security

Your security is our top priority.

  • All transactions are processed through a secure SSL connection.

  • Your payment information is never stored on our servers.

  • We work exclusively with certified payment providers that comply with international security standards.

You can complete your purchase with full confidence.

🕒 Payment Processing

Orders are only processed after:

  • A successful payment confirmation, and

  • Validation from our payment provider.

If a payment fails or is cancelled, the order will not be processed.

💰 Refunds

If you are eligible for a refund — for example, after an approved return — the following conditions apply:

  • Refunds will be issued within 14 days after we receive and inspect the returned item.

  • Refunds are always processed using the same payment method used for the original purchase.

📧 Questions About Payments?

Our team is here to help.
You can contact us at: info@janelondon.com